We want you to have a pleasant shopping experience at INFOTOYS.

Returns

• Returns are accepted only for damaged, defective, or wrong products.

• Return request must be raised within 48 hours of delivery.

• Product must be unused, in original condition, and with original packaging.

📩 To request a return, contact us via WhatsApp or email with:

• Order ID

• Product photos/videos

• Reason for return

Refunds

• Once the returned product is received and inspected, refunds will be processed.

• Refunds will be credited to the original payment method within 5–7 business days.

Non-Returnable Items

• Used products

• Products damaged due to misuse

• Items bought during clearance or special offers (unless defective)

Cancellation

• Orders can be cancelled before dispatch only.

• Once shipped, cancellation is not possible.